S.Dhanasekar

We had conducted a puberty function on 27-08-2023 from 10 am to 3 pm. The food quality was very worst and not up to the level of RHR standards. Moreover, the supply incharge of the MAG hall and other staff gave excess head count details for lunch supplied. Further, They separately spoke with us for some adjustment. We have booked for 140 head counts but actual head counts might be 175 but the RHR staff told that the head count exceeded for more than 213 and the bill value for the excess head count will come around 13 to 14 thousand. Further, he told us that if we give 10000 to him then he will not raise any GST bill for the excess food supplied. Please note that in our 175 head counts including around 30 kids. They prepared food for 140 persons and supplied the same to 175 persons. Every hotel will provide some extra food more than our ordered quantity if we book the order as bulk. Here, the particular staff and his team is using the extra food facility provided by the Hotel Management to its customer and they are cheating the customer and the management. Request the RHR management to take necessary steps to solve the issue hereafter. I will not book any hall in RHR in future and won't suggest to our family and friends is the issue is not solved.